Privacy Policy

DUOSPIN CASINO PRIVACY POLICY

Duospin Casino is committed to protecting our customers' personal data and providing them with transparency about how we use it.

Data Collection and Use

When you create an account on Duospin, we collect your name, email address, date of birth, and other personal details. We also gather information from our website, including login IP addresses, device IDs, browser types, and operating systems. This data is used to:

Create a secure and personalized gaming experience
Provide customer support and resolve any issues efficiently
Verify your age for regulatory compliance
Enhance our services through analytics and research

Cookies

Duospin uses cookies and other tracking technologies to collect non-personally identifiable information about website usage. These include IP addresses, session duration, pages viewed, and search terms entered.

We use these data points to:

Improve the performance of our platform
Personalize your gaming experience with targeted promotions and content suggestions
Develop marketing campaigns based on customer behavior

Sharing Your Data

Duospin may share your personal information with third-party service providers for operational purposes. These include companies that help us manage payments, send marketing materials, or resolve disputes.

We also disclose your data when required by law enforcement agencies, regulatory bodies, or under court order to comply with applicable laws and regulations.

Security Measures

Duospin implements robust security protocols to protect our customers' personal information:

SSL/TLS encryption using 256-bit AES
Regular updates and patches for website vulnerabilities
Secure login systems to prevent unauthorized access

We also adhere to industry standards for responsible gaming, protecting your financial data with Level I PCI DSS compliance.

Data Retention

Duospin retains customer data for as long as necessary to provide services, comply with regulations, or resolve disputes. Once an account is closed, we delete all associated data within a reasonable timeframe (typically 30 days).

Your Rights and Options

As our valued customers, you have the right:

To access your personal information upon request
To correct or update inaccuracies in our records
To withdraw consent for specific data usage (e.g., marketing emails)
To make complaints regarding data handling

If you need assistance with these matters, please contact us at [email protected].

Changes to the Policy

We reserve the right to modify this Privacy Policy as necessary. All updates will be reflected on our website and effective immediately upon publication.